Agricultural Contacts | BNSF

Agricultural Contacts

Area Contact
Group Vice President Angela Caddell
Administrative Assistant Jennifer Donk
Tel: 817-352-6420
Area Contact
Director of Fertilizer, Wheat, and Specialty Grains Brendan Camey
Manager of Wheat/Flour (South) Dennis Bell
Manager of Wheat/Flour (North) Shane Markham
Manager of Specialty Grains Lisa Israel
Manager of Fertilizer Randal Boss
Manager of Fertilizer Lilia Enriquez
Area Contact
General Director of Renewable Fuels and Bulk Foods Tanner Viertel
Manager of Bulk Foods Rachel Guerrant
Director of Renewable Fuels and Oils Tom Chmielowski
Director of Business Development, Renewable Fuels Robert Keller
Manager of Biofuels Alex Williamson
Manager of Ethanol Tyler Reddington
Manager of Vegetable Oils Jesus Uribes
Area Contact
General Director of Corn Products and Oilseeds Matt White
Director, Corn and Soybeans Exports Anne Erickson
Manager of Oilseeds and Meals Brandon Mortensen
Director of Feeds and Domestic Corn, Soybeans Darrell Faircloth
Manager of Feed Products James Landavazo
Manager of Corn, Corn Flour, Milo/Sorghum Chris Simpson
Manager of Soybeans and Oats Rachel Lernieux
Area Contact
General Director – Agricultural Development Jim Titsworth
Agricultural Development Manager (Colorado, Kansas, Missouri, Nebraska, New Mexico, Oklahoma, Texas) Mignon Lambley
Agricultural Development Manager (Arizona, California, Idaho, Minnesota, Montana, Nevada, Oregon, Utah, Washington, Wyoming) Roger Hsieh
Agricultural Development Manager (North Dakota, South Dakota, Minnesota, Iowa, Wisconsin, Illinois) Matthew Jensen
Area Contact
Director Mexico Business Unit Victor Valdes
Area Contact
Sr. Manager, Product Planning and Development
Susan Stockstill
Assistant Manager, Planning
(Reporting)
Nicole Hunter
Team Members
  • John Canavan
  • Chris Castagneto
  • Jeff Coleman
  • Matthew Crofut
  • Thurston Dixon
  • Cody Dyvig
  • Melissa Hughes
  • Mark Joersz
  • Taylor Keim
  • Shari Merrill
  • Mark W. Stevens
  • Hunter Talley
  • John Young
Team Leaders
Area Contact
Director Todd Glissman
Tel: 817-593-6003
Cell: 817-564-1249

Use BNSF's secured tools to order equipment, track your shipments, and view equipment characteristics. For equipment assistance, call 1-800-234-9396 or 8-593-6000 (BNSF Network) and use the menu options below.

Desk Menu Option
NORTH SHUTTLE EMPTIES 1, 1
NORTH SHUTTLE LOADS 1, 2
SOUTH SHUTTLE (LOADS / EMPTIES) 1, 3
NON SHUTTLE UNITS (LOADS / EMPTIES) 2
SINGLES 3
GRAIN PRODUCTS (FERTILZER/ SYRUP / DDG / PRIVATE SOYBEAN MEAL) 4

Agricultural Equipment Contacts

Area Contact
Manager, Operations Logistics Fleet Management Rick Knutson
Nights Tel: 800-234-9326
8-593-6000 (BNSF Network)

Agricultural System Support

Area Contact
Sr. Manager, Ag Planning & Development
Susan Stockstill
Assistant Manager, Ag Planning & Development Nicole Hunter

Customer Support and Marketing Support

Area Contact
General Director – Agricultural Marketing/Canadian Business Development Jim Titsworth
Manager Market Support (Colorado, Kansas, Missouri, Nebraska, New Mexico, Oklahoma, Texas) Mignon Lambley
Agricultural Development Manager (Arizona, California, Idaho, Minnesota, Montana, Nevada, Oregon, Utah, Washington, Wyoming) Roger Hsieh
Agricultural Development Manager (North Dakota, South Dakota, Minnesota, Iowa, Wisconsin, Illinois) Matthew Jensen
Director Mexico Business Unit Victor Valdes

Agricultural General Questions

Area Contact
Waybilling, freight bills, demurrage Tel: 888-428-2673
eBusiness/EDI Tel: 888-428-2673
Diversions Tel: 888-428-2673
Customer service issues, bad orders, rejects, respots, releases Tel: 888-428-2673
Questions about Mexico shipments Customer Support
Tel: 888-428-2673

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